Frequently Asked Questions
Product Facts
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You can purchase just the tablets if you'd like! Just view the "Refills" section of our Shop.
We recommend you use our Refillable Bottles with our refill tablets as we specifically designed them for a great consumer experience and for countless re-use.
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All of our products have been developed using natural or naturally derived ingredients. While we cannot say they are hypoallergenic as we haven't done the specific testing, we avoid formulating with known allergens.
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Ingredients can be found for each of our products on their product pages in the section titled "Ingredients". All of our products are formulated without harmful ingredients.
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We have developed our product without volatile organic compounds (VOCs) so that they are safe to be used around you, pregnant/nursing women, children, and animals but recommend you speak with your physician before use.
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No, we do not make any disinfectant or antibacterial claims. We do not formulate with the biocides that are often included in antibacterial products because biocides do not meet our standards for health and safety. At ECOKIND Cleaning, we strive to make our products optimal for effectiveness as well as human and environmental health.
Our Multi-surface and Bathroom cleaners are formulated to fight grease and grime in order to help keep your surfaces clean. Our bathroom cleaner does help remove stains from mold and inanimate scum such as soap scum. Additionally, our hand soap does help wash away viruses and bacteria. While our hand soaps don’t use antibacterial agents, there are several studies that show non-antibacterial hand soaps are effective at removing germs. We do include surfactants that reduce surface tension to effectively lift up bacteria and viruses from skin to easily wash them away and you can read about proper hand washing from the World Health Organization: https://www.who.int/gpsc/clean_hands_protection/en/
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We have developed our product without volatile organic compounds (VOCs) so that they are safe for use around your pets and animals.
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Our Multi-Surface Cleaner was designed for use on counters, sealed wood and sealed stone (example: sealed marble, quartz, granite, terrazzo, travertine).
Our Bathroom Cleaner was designed for use on tubs, sealed tile, sealed stone and shower surfaces.
Our Glass & Mirror Cleaner was designed for use on glass, mirrors and windows.
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Our Multi-Surface cleaner was designed for use on sealed surfaces and is not indicated for use on floors. If the floor is sealed, it can be used to spot clean those surfaces.
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In the packaging, all of ECOKIND Cleaning tablets have a shelf life of 2 years. Once dissolved, they have a shelf life of 1 year.
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We are happy to confirm that our ECOKIND Cleaning tablets are 100% cruelty-free and have not been tested on animals. We are committed to providing eco-friendly cleaning solutions that are safe for both people and animals.
How It Works
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Making your ECOKIND Cleaning product is as easy as 1-2-3.
1. Fill your Refillable Bottle with water (250ml for hand soaps, 500ml for cleaning sprays)
2. Drop in the refill tablet
3. Let it dissolve and start cleaning!
For a visual guide, view our How it Works page. -
The solution in our bottles should last you a similar length of time as a traditional cleaning spray bottle, hand soap or dish soap. How long one bottle's solution lasts depends on how often you clean and how much you use, often dependent on the size of your home and family.
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Using warm water will best minimize how long you need to wait to have a tablet dissolve. Using cold or hot water is also okay, but we would recommend warm water.
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We recommend that you finish using the cleaning liquid in your bottle and rinsing it with clean water before creating another bottle of solution with a new tablet. Each refill tablet is designed to be dissolved with water to create 500ml of cleaner or 250ml of soap and match the exact amount of solution our bottle is designed to hold.
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Nope. Just dissolve the tablet with warm water in your Refillable Bottle for a few minutes — no shaking or stirring needed!
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One cleaning tablet makes 500ml of cleaning solution. One hand soap tablet makes 250ml of foaming hand soap.
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Each tablet is the made to be the perfect amount for your Refillable Bottle. Each of our Multi-Surface, Glass & Mirror and Bathroom cleaner is 1 tablet and creates 500ml of cleaning solution. Each hand soap tablet creates 250ml of foaming hand soap.
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Once your dishwasher is loaded, place one dishwasher tablet into the dish soap compartment, close the compartment, close the dishwasher door, and select your desired wash cycle!
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Place one strip directly into the washer (or detergent dispenser) before adding clothes (or 2 strips for large loads), select your cycle and get washing!
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We’re happy to share that our laundry strips were formulated to clean clothes effectively in both hot and cold water. Our laundry tablets contain effervescent ingredients to achieve rapid dissolution even in cold water. Your detergent strips should fully dissolve in any temperature cycle and go to work quickly!
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For our cleaners and soap we recommend you use our Refillable Bottle with our refill tablets as we specifically designed them for a great consumer experience. Our cleaner Refillable Bottles are BPA-free, made of shatter-resistant material, and specifically designed for reuse. Our soap Refillable Bottles are glass and also designed for reuse. However, you can use any bottle/dispenser that works with foaming hand soap or cleaning spray.
Shipping & Returns
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We strive to provide worldwide shipping and ship to most countries worldwide. At this time our courier service is unable to deliver to the following countries: Argentina, Bouvet Island, Christmas Island, Crimea, Cuba, Heard Island, Iran, Libya, McDonald Island, North Korea, Palestine, Somalia, Sudan, Syria, and Turkmenistan.
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Canada/US: Shipping is free on orders over $65 within CA & US. For any order less than $65, shipping is $9.99 flat rate.
Other International: Shipping is free on orders over $100 for all other international. For any order less than $100, shipping is $20 flat rate.
Express shipping options also available at checkout.
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We fulfill all orders directly from our facility in Toronto, Ontario. We process orders as soon as possible, so most products are shipped within 1-2 days.
Shipping takes 3-5 business days on average for shipments going to the US and Canada, from the moment the order leaves our facility. You will receive a tracking number by email once your order has shipped, and you’ll be able to follow your order’s journey to your home.
Express shipping options available at checkout.
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Your satisfaction is very important to us. We offer a simple 30 days Return Policy, if you wish to return or exchange an item. Please contact us to request a refund/exchange. As soon as we receive your package, the items will go through inventory control and then we will proceed with a full refund. Buyer is responsible for return shipping. All returns must be unused and in original condition.
About Us
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ECOKIND Cleaning is a revolutionizing brand that offers everyday products without single-use plastic packaging. Our effective products are formulated without water (you have plenty at home) and minimizes the carbon footprint generated from traditional cleaning products. Our products are paired with reusable bottles so you only buy the bottle once and never have to throw it away. Save money while saving the environment!
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ECOKIND cleaning products are designed to be efficient and effective, and the mission is to make it easy for everyone to be environmentally responsible.
The planet is home for everyone, and it is everyone’s responsibility to stop contributing plastic waste that is contaminating the water supply and generating hundreds of microplastics in the water and food. A cleaner planet starts with everyday changes. Let’s be kind to the planet and its people!
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ECOKIND Cleaning has partnered with The Ocean Cleanup to remove trash (including plastic) from all over the world. With every purchase of a starter kit, one pound of trash will be pulled out from oceans, rivers, and coastlines. Click here to learn more.
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We are so happy that you want to share your thoughts on ECOKIND Cleaning products and your experience.
Go to any product page, scroll to the bottom of the page and click "Write A Review" and share!
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ECOKIND Cleaning is headquartered in Toronto, Ontario, Canada.
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We sure do! Sign up here and unlock exciting perks, earn points, and exclusive rewards. Click here to learn more and sign up.
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Yes! Click here to sign up.
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Yes! If you would like to become one of our wholesale customers, please complete our Wholesale Customer Application Form. Click here to apply now.
Questions? Concerns? Comments?
Please contact us via the form on our contact page or at hello@ecokindcleaning.com

Save Money and the Planet!
- It's more affordable to purchase refills & it's way better than contributing to landfills!
- Save extra 10% when you subscribe and no more worrying about running to the store for plastic bottled cleaners
- Reduce your carbon footprint by choosing ECOKIND Cleaning